Get in Touch

Have a question, suggestion, or need assistance? We're here to help! Fill out the form below and we'll get back to you as soon as possible.

Send us a Message

We typically respond within 24 hours on business days.

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Email Us

For general inquiries and support:

support@bookpoint.com

For business and partnerships:

business@bookpoint.com

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Call Us

Monday - Friday: 9:00 AM - 6:00 PM (EAT)

+254 787970067

Saturday: 10:00 AM - 4:00 PM (EAT)

Sunday: Closed

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Visit Us

BookPoint Headquarters

123 Library Street, 4th Floor

Nairobi, Kenya

P.O. Box 12345-00100

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Connect With Us

Follow us on social media for updates and news

Frequently Asked Questions

How do I reset my password?

Click on "Forgot Password" on the login page. Enter your email address and we'll send you a reset link.

How do subscriptions work?

Subscriptions are weekly and per book. You can subscribe to multiple books at once and manage them from your dashboard.

Can I cancel my subscription?

Yes, you can cancel anytime from your subscription management page. No questions asked!

How do I request a new book?

Use the contact form above with subject "Book Request" and tell us which book you'd like to see on BookPoint.

Is my reading progress saved?

Yes! We automatically save your progress so you can pick up exactly where you left off on any device.

Do you have a mobile app?

Our website is fully responsive and works great on mobile. A dedicated mobile app is coming soon!